Film Club Terms and Conditions


Welcome to The Roxy Film Club. The Film Club is our way of saying thank you to the many loyal supporters of the Roxy and having some fun. To keep it fun and sustainable, we have some rules to follow which we hope you understand. If you don’t, please send us an email to These terms and conditions are taken as accepted by anyone participating in the Film Club. 

1. Roxy Cinema runs its Film Club rewards & loyalty program through the Magic Stamp Application. The 'app' is downloadable from the 'Play Store' and the 'App Store' for Android and iOS devices respectively. These terms and conditions are subject to the terms and conditions of the Magic Stamp App. 

2. To signup to the Roxy Film Club loyalty program download the App to your mobile device and create an account through the App. There are no fees.

3. Each time you purchase a ticket or collect an online purchased ticket from the Roxy box Office, you can earn a 'stamp' which is validated on your account using the App on your mobile. Stamp validation occurs at the till at the box Office. Your reward may be received once a certain number of Stamps are collected as indicated on the App. 

4. We are only able to issue Stamps on presentation of your account in the App on your mobile device at the Roxy Box Office counter at the time of the ticket purchase or online purchased ticket collection. 

5. To redeem a reward you must present your account in the App on your mobile device at the Roxy Box Office. We reserve the right to change the rewards without notice. 

6. Roxy Cinema reserves the right to amend these terms and conditions without notice. Up to date terms and conditions will be posted on our website. 

7. Roxy Cinema reserves the right to terminate with immediate effect and without compensation, membership to the Film Club for any breaches of these terms and conditions. Unredeemed rewards and stamps will be cancelled on membership termination. 

8. You reserve the right to no longer be a member at any time. Just send an email to Unredeemed rewards and stamps will be cancelled on membership termination. 

9. Membership is not intended for use by anyone under the age of 18 years without parental or guardian approval. 

10. Membership is for an individual, i.e. not a couple, company, group or family. 

11. Certain information about members will be collected and held by The Roxy as part of the enrollment process and may be requested from time to time from members. We agree to not share or sell this information to anyone outside the Film Club programme. However we reserve the right to publish the name of any competition winners. We take no responsibility for any information posted by any member on the Film Club Members Closed Group FaceBook site. 

12. Certain information is held by the Magic Stamp App. Please refer to the Privacy Policy within the App to understand how your information is collected and may be used and disclosed. 

13. It is the member’s obligation to inform us of any changes to the member’s enrollment information. Members warrant that the information they provide is true and correct. 

14. Only one stamp will be issued per visit even if that member buys more than one ticket for a screening. 

15. Stamps will not be issued for tickets that are complimentary, $1 mystery screenings, charity screenings or externally run film festivals, private hires, fundraisers and other films where The Roxy is host only. 

16. Stamps collected and Rewards earned will expire if not used as per dates set out in the Magic Stamp app. No compensation is payable by the Roxy Cinema. 

17. Photo ID may be requested as proof of correct user of Club Card, for proof of birthday and for redemption of any rewards, benefits or prizes. 

18. Member offers and rewards will be emailed from time time and/or posted on the Members Closed Group Facebook site. Members are to follow all instructions sent in order to claim a reward or offer. 

19. Rewards and offers are subject to availability and the Roxy Cinema reserves the right to amend any rewards and offers, and to amend the benefits attributable to any class of membership for any reason and at any time without liabilty. 

20. Stamps, Rewards, benefits and offers are personal to the member, not transferable, exchangeable nor redeemable for cash and are deemed to have no monetary value. Membership will terminate immediately upon a member’s death. 

21. Members are not entitled to compensation in the event of any technical difficulties which may effect ability to take advantage of a reward, prize, offer or to obtain a stamp.

22. The Roxy Cinema’s decision on all matters relating to a competition, benefit, reward, prize or offer is final. 

23. Rewards and benefits may not be redeemed in conjunction with any other promotional offer. 

24. The Roxy Cinema reserves the right to terminate the Roxy Film Club programme at any time and for any reason without liability.

25. Neither the Roxy Cinema nor affilitaed businesses nor any of our staff or our legal entites make any warranty or respresentation nor take any responsibility or liability as to the quality or suitability of any rewards, prizes, offers or benefits including any discontinuance, quality or suitability of any service, reward, prize, offer or benefit from any third party. 

26. This contract is governed by the laws of New Zealand.