Roxy's Covid-19 Response, Roxy Cinema
Roxy's Covid-19 Response
Updated Tuesday 23rd November 2021
The Roxy will be closed in either Level-4 or Level-3 scenarios.
We are ready to play our part and keep you safe during Level 2.
The Roxy will be a vaccination pass venue come December 3rd 2021 (government announcement pending). For more info please check your T&Cs here.
The Roxy will be open like normal following any government guidelines in either the Level or Traffic Light system.
Examples of seat maps can be found at the bottom of this page. Please note these are set up as two seat booking options with one meter gaps. If you are booking for a single or three or more seats please note that the team will slightly move the booking on the same row so you have a good safe gap between other bookings. If your booking is three or more then it will be seated together. All online bookings must pick up actual printed tickets on arrival.
You must sit in your assigned seat.
Please take advantage of the Government Contact tracing app to keep your own personal diary should the Health Dept need to get in touch - QR codes are available at our front doors and throughout the building.
Please DO NOT come to the Roxy if you feel unwell or have been in contact with anyone who is unwell. Give us a call if you need a refund.
Online booking & cashless is best so please bring a contactless card. Sorry we no longer take telephone bookings.
We will continue to keep our beautiful theatres clean and sanitized with regular cleaning between sessions. Please be patient if cleaning is in progress when you arrive - the ushers will open the theatre doors as soon as they can.
Hand sanitizer is available at the entrance to each theatre.
Please take out your rubbish and place in bins and glassware onto the trolley outside and that way our ushers can focus on sanitising all the seats and tables between sessions.
If you would like to support us outside of coming into The Roxy we also have an Online Store that sells Roxy Vouchers, and we also have our Roxy OnDemand streaming platform to keep your movie intake where it needs to be.
IN-THEATRE SOCIAL DISTANCING - click to see bigger image
We are a true independent theatre with just 4 private individuals as owner/operators and a bunch of incredibly hardworking, loyal and passionate staff who love our community, cinema, food, drinks and creating unforgettable experiences. No, we are not owned by the film industry and no, we don't get council funding - any profit we make has always been reinvested in the Roxy or in supporting our community and local charities.
We really appreciate every time you make a purchase from us - so thank you being understanding of our staff when they say you cannot bring your own food and drink into the building or that the bathrooms are for paying customers only or that there will be an intermission to sell concession snacks.
We are doing everything we can to continue to stay open and contribute to this wonderful community.
Thank you all for your continued support!